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Last updated: 15 June 2026

1. Who we are

Glen Bros Decor Ltd ("we", "us", "our") is a painting and decorating company based in Southend-on-Sea, Essex. Our contact details are:

2. What personal data we collect

When you contact us through our website contact form, we collect:

We may also collect standard web analytics data (page visits, approximate location, browser type) to help us understand how our website is used.

3. How we use your data

We use the information you provide to:

We will never sell, rent or share your personal data with third parties for marketing purposes.

4. Lawful basis for processing

We process your personal data on the basis of legitimate interests, specifically to respond to your enquiry about our services. If we carry out work for you, we process your data on the basis of contract performance.

5. How long we keep your data

We retain contact enquiry data for up to 12 months after your last contact with us. If you become a customer, we retain relevant records for up to 7 years for legal and accounting purposes, in line with HMRC requirements.

6. Cookies

Our website uses cookies to improve your browsing experience. A cookie is a small text file stored on your device. We use:

You can accept or decline cookies using the banner shown when you first visit our site. You can also clear cookies at any time through your browser settings.

7. Your rights

Under UK GDPR, you have the right to:

To exercise any of these rights, please contact us at admin@glenbrosdecor.co.uk.

8. Data security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. Contact form submissions are handled securely by Netlify's form processing service.

9. Third-party services

Our website uses the following third-party services:

10. Changes to this policy

We may update this privacy policy from time to time. The date at the top of this page shows when it was last revised. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Complaints

If you have concerns about how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO): ico.org.uk or call 0303 123 1113.